Communication with School

Frankston Primary School values effective two-way communication methods and forums for the whole school community which supports, involves and informs parents, carers and families.
Our two-way communication methods enable effective communication to our families, and empowers and encourages families to communicate effectively with our school.

School Newsletter
Our newsletter is issued out to families in alternate weeks and is also posted onto our school website. Our school newsletter aims to share information about school activities, inform parents of upcoming events, and be a forum to celebrate the great work of our students, teachers and community members. Our newsletter also contains information about curriculum, welfare and the progress of school activities.
Our Parents and Carers Association also provides information in the newsletter regarding dates and times of meetings, general activities of the group and upcoming Association fundraising events. 


Year Level Team Newsletters
Year Level Team and Specialist Area Newsletters are issued to families in Week 2 and Week 8 of each term and are also posted onto our school website. These newsletters provide families with general curriculum information from each Team, information about upcoming events and are a way to celebrate the work of level areas and students.
At other times throughout the year, various notes and messages may be sent home regarding a particular event or classroom activity in relation to your child. Please check your child's bag regularly and take the time to read all notices to ensure you are informed of information in relation to the school in general and specifically, your child.


Updat-ed is an app that is used for general communication where we can notify and remind parents and carers of specific information and events that are happening within our school.
It is an easy to use App designed to let us communicate directly to parents via their phones, tablets and computers.
It will allow us to send the newsletter, messages, show calendar events and send updates e.g. the school excursion bus is running late, etc.
Downloading is easy; simply access our Frankston Primary School website and you will find the instructions and troubleshooting guide in the Parent Links area if necessary.



Student Reports and Parent Teacher Interviews
We invite parents to discuss the progress of their child on a regular basis with their child’s teacher. Our formal Parent Teacher Interview process is half yearly, where parents are invited to make a formal 10 minute meeting with class teachers. Other formal Parent Teacher meetings may be deemed as necessary during the year on request by either parents or staff.
Written reports are completed half yearly in June and December.
We also hold ‘Meet and Greet’ meetings with parents at the start of each school year in February. These are a great way for parents to share personalised information with their child’s class teacher, therefore enhancing teachers to ‘get to know’ or have new information about students in their class for the year.


Phone Calls
School staff may at times ring parents and carers to make contact regarding notification of first aid attendance, absence notification, queries and clarification from the office, general illness and wellbeing, behaviour and academic discussion etc. For general queries the school will leave a message for the parent and carer to return the call. If the call is for immediate parent notification such as your child being unwell or sustaining an injury – the school may alternatively ring your emergency contact person.

Communication Between Parents and School
Parents and Carers are welcome to contact school staff through a number of ways:

  1. Through phone contact by ringing the school front office –
  • At times staff may be available immediately to talk to; however, please note that when teaching and working with students, planning or on yard duty, a message will be taken for the staff member to return the phone call at a convenient time.
  1. Through a note sent with your child –
  • This way will enable your message to get through to the staff member, and the staff member will call at a convenient time.
  1. Through an email addressed to the staff member via our school email address –
  • Our school email account is read at least once per day by our office staff; your email will be forwarded onto the relevant staff member who will call at a convenient time.
  1. Through a before school or after school touch base with the staff member –

    All touch-base times are required to occur before 8.50am and after 3.30pm. This is a quick time for parents and carers to advise the staff member they would like to meet with them on a certain topic, and gives the staff member opportunity to schedule a mutually agreeable time for the discussion.